Orders in India, once shipped, are typically delivered between 7-15 business days. Delivery time may vary depending on the shipping address and other factors like public holidays, weather conditions, COVID restrictions et all. So relax and sip your mai tai, or coffee, or water, while we work to get your super cool order to you.

We love to see free shipping as much as anyone else! So we provide FREE shipping for all orders within India.

Orders that have not been shipped can be cancelled. To modify your order before it has been shipped, please email us at care@thesloppycat.com and we will do our best to make your dreams come true.In case of a customized order like printing of a name or custom image, cancellation is not possible.

You can change the shipping address within 24 hours of placing the order by writing to us on care@thesloppycat.com. Unfortunately, we won’t be able to change the shipping address once we ship your order.

In case of a payment failure, please retry keeping in mind the following:
  1. Information passed on to payment gateway is accurate i.e. account details, billing address, password (for net banking) and that your internet connection is stable
  2. If your account has been debited after a payment failure, it is normally rolled back to your bank account within 10 business days. For any further clarification, you can email us at care@thesloppycat.com

If you receive a damaged product, please initiate a return or reach out to us on care@thesloppycat.com and we will resolve the issue to your satisfaction.